1. Acceptance of Terms
By accessing or using the WD Seafood website at wdseafood.vercel.app (the "Site") or engaging our services, you agree to be bound by these Terms and Conditions ("Terms") and our Privacy Policy. If you do not agree to these Terms, please do not use our Site or services.
2. About WD Seafood
WD Seafood is a premium seafood distributor specializing in 100% Premium, sustainable, high-quality salmon and trout from Norway, Iceland, Faroe Islands, and Scotland. We provide nationwide delivery to major U.S. ports and cities with harvest-to-delivery speed and cold-chain care.
3. Use of the Website
Permitted Use
You may use our Site to:
- Learn about our products and services
- Contact us for business inquiries
- Place orders (subject to our acceptance)
- Access company information and updates
Prohibited Use
You agree not to:
- Use the Site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the Site's functionality or security
- Copy, reproduce, or distribute our content without permission
- Use automated systems to scrape or download Site content
- Impersonate WD Seafood or misrepresent your relationship with us
4. Product Information and Availability
Product Descriptions
We strive to provide accurate descriptions of our seafood products, including:
- Whole Salmon (HOG): Premium Norwegian salmon, 2-12+ lb sizes
- Whole Trout: Fresh Norwegian trout, market sizes
- Fresh Salmon Fillets: Skin-on or skinless, A/B/C trim grades
However, natural variations in seafood mean that actual products may vary in size, appearance, and characteristics from descriptions or images.
Availability
Product availability is subject to:
- Seasonal fishing conditions
- Weather and shipping factors
- Supply chain considerations
- Regulatory requirements
We reserve the right to modify or discontinue products without notice.
5. Orders and Sales
Order Process
- All orders are subject to acceptance by WD Seafood
- We reserve the right to refuse or cancel orders at our discretion
- Order confirmations will be sent via email
- Prices and availability are confirmed upon order acceptance
Pricing
- All prices are quoted in U.S. dollars
- Prices are subject to change without notice
- Additional fees may apply for expedited delivery or special handling
- All sales are final unless otherwise specified
Payment Terms
- Payment terms will be established based on customer creditworthiness
- We accept various payment methods as agreed upon
- Payment is due according to agreed terms
- Overdue accounts may be subject to interest charges and collection actions
6. Delivery and Shipping
Delivery Scope
We provide delivery to major U.S. ports and cities nationwide through our logistics network.
Delivery Terms
- Delivery times are estimates and not guaranteed
- Risk of loss transfers upon delivery to the carrier
- Customer is responsible for receiving and inspecting deliveries promptly
- Special delivery requirements must be arranged in advance
Force Majeure
We are not liable for delays or non-performance due to circumstances beyond our control, including:
- Weather conditions
- Transportation disruptions
- Government regulations
- Natural disasters
- Supply chain interruptions
7. Quality and Food Safety
Quality Standards
- All products meet or exceed applicable food safety standards
- We maintain comprehensive traceability records
- Products are handled according to HACCP principles
- Cold-chain integrity is maintained throughout distribution
Inspection and Claims
- Customers must inspect products immediately upon receipt
- Quality issues must be reported within 24 hours of delivery
- Claims must be supported by photographs and documentation
- We will work to resolve legitimate quality issues promptly
8. Returns and Refunds
Perishable Products Policy
Due to the perishable nature of fresh seafood:
- Returns are generally not accepted once products are shipped
- Refunds or replacements may be considered for:
- Legitimate quality defects
- Delivery errors on our part
- Products that arrive in unacceptable condition
Claim Process
- Contact us immediately for any issues
- Provide detailed documentation and photos
- Retain products pending our investigation
- Resolution will be determined on a case-by-case basis
9. Intellectual Property
Our Content
All content on this Site, including text, graphics, logos, images, and software, is the property of WD Seafood or our licensors and is protected by copyright, trademark, and other intellectual property laws.
Limited License
You are granted a limited, non-exclusive license to access and use the Site for its intended purpose. This license does not include the right to:
- Reproduce or distribute our content
- Create derivative works
- Use our trademarks or logos
- Reverse engineer any software
10. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your information. By using our Site, you consent to our privacy practices.
11. Disclaimers
Website Disclaimer
This Site is provided "as is" without warranties of any kind, either express or implied, including but not limited to:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy or completeness of information
- Uninterrupted or error-free operation
Product Disclaimer
While we strive for quality, natural variations in seafood products mean we cannot guarantee:
- Exact weights or sizes
- Perfect visual appearance
- Absolute uniformity between shipments
12. Limitation of Liability
To the fullest extent permitted by law, WD Seafood's liability is limited as follows:
Maximum Liability
Our total liability for any claim shall not exceed the amount paid for the specific products involved in the claim.
Excluded Damages
We shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits or business opportunities
- Loss of data or information
- Third-party claims
- Damages arising from product use or resale
13. Indemnification
You agree to indemnify and hold harmless WD Seafood from any claims, damages, or expenses arising from:
- Your use of our products or services
- Violation of these Terms
- Infringement of third-party rights
- Negligent or wrongful acts
14. Dispute Resolution
Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
Jurisdiction
Any disputes shall be resolved in the courts of Delaware, and you consent to personal jurisdiction in those courts.
Informal Resolution
We encourage contacting us directly to resolve any disputes before pursuing legal action.
15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and WD Seafood regarding use of our Site and services.
17. Updates to Terms
We may revise these Terms at any time by posting updated Terms on our Site. Your continued use of the Site after changes constitutes acceptance of the new Terms.
18. Contact Information
For questions about these Terms or our services, please contact: